Terms of Service
Guidelines for using our Indonesian tea services
Sindang Vista
Jl. Asia Afrika No. 112, Braga
Bandung 40111, Indonesia
Phone: +62 22 4207 5893 | Email: [email protected]
Service Agreement
These Terms of Service govern your access to and use of Sindang Vista's website and services related to Indonesian tea sourcing, estate partnerships, and educational programs.
By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.
Effective Date: December 1, 2025
Service Usage Terms
1. Acceptable Use Policy
When using our website and services, you agree to:
- • Use our services for lawful business purposes only
- • Provide accurate and complete information in all communications
- • Respect intellectual property rights of Sindang Vista and third parties
- • Not engage in any activity that could harm our website or services
- • Maintain confidentiality of any proprietary information shared
2. Prohibited Uses
You may not use our services to:
- • Transmit harmful, offensive, or illegal content
- • Attempt unauthorized access to our systems or networks
- • Interfere with other users' access to our services
- • Collect user data without explicit consent
- • Misrepresent your identity or affiliation
- • Use automated systems to access our website without permission
3. Service Access Requirements
To access certain features or services, you may need to meet specific requirements including maintaining compatible devices, internet connectivity, and providing necessary business information for verification purposes.
Service Availability
4. Uptime and Maintenance
While we strive to maintain continuous availability of our website, we do not guarantee uninterrupted access. We reserve the right to perform scheduled maintenance, updates, or emergency repairs that may temporarily affect service availability.
5. Service Modifications
We may modify, suspend, or discontinue any aspect of our services at any time. We will make reasonable efforts to notify users of significant changes, but we are not liable for any modifications that may affect your use of our services.
6. Geographic Limitations
Our services are designed for international tea buyers working with Indonesian producers. Certain features may have geographic limitations based on regulatory requirements or practical business considerations.
Intellectual Property
7. Content Ownership
All content on this website, including text, graphics, logos, images, and software, is the property of Sindang Vista or its content suppliers and protected by international copyright laws.
8. Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or internal business purposes. You may not reproduce, distribute, modify, or create derivative works without our written permission.
9. Trademark Notice
"Sindang Vista" and our logo are trademarks of our company. You may not use these marks without our prior written consent.